• Gary,  summary of services,  Teresa

    Summary of Services

    At InterConnections, LLC, the focus of our practice is to help organizations in their efforts to build a positive employee relations climate, eliminate counterproductive work behaviors, and create cultures of respect. In support of this focus, our consulting work centers around three key services: (1) Executive Coaching for Leaders and Managers; (2) HR Investigations, including employee misconduct, allegations of sexual harassment, and toxic workplace environments; and (3) HR Consulting, including executive and board-level performance evaluations, and the development of HR professionals and the HR function Executive Coaching We help organizations to develop and make the most of their talent. To this end, our work centers around three key groups: Senior…

  • climate change,  Gary,  publications

    Complex systems science whitepaper (excerpts)

    There are numerous, in-depth reports about climate change from scientific communities and governmental committees.  Some of the most prominent are listed at the end of this paper.  Many reports detail the causes and outcomes of greenhouse gasses (GHGs) and rising atmospheric temperatures.  Others, such as the 2018 special report by the IPCC, provide detailed scenarios for potential mitigation (slowing or ceasing CO2 emissions within given timeframes) and interventions (such as removing CO2 from the atmosphere.)  Due to the extent of existing climate science, this paper will focus on issues related to next steps, particularly with respect to human use of energy.  What would it mean to cease use of fossil…

  • Gary,  interviews,  news,  podcast,  systems

    Social Systems and Design (Springer Verlag, 2014) by Gary Metcalf | Book Review

    In the opening chapter of his edited volume, Social Systems and Design, out from Springer in 2014, Gary Metcalf asks if it is possible to establish ethical “first principles” for the design of social systems. Inspired by his mentor, Bela Banathy (a giant of the systems field), and pondering the potential levels of influence we might actually have over the evolutionary development of the social systems in which we are all embedded, Metcalf provocatively asks what sorts of goals should we set for ourselves and what sorts of means should we use to achieve them. Read the book review listen to the podcast

  • executive coaching,  Gary,  publications,  Teresa,  toxic workplace

    Toxic Leadership in Context

    A sizeable body of research and other literature has been developing about toxic leadership and workplace bullying. Our earlier work found distinctions between tough bosses and true bullies in the workplace. A later study showed that military officers were able to clearly identify differences between tough but effective leaders, and toxic leaders. That work was extended into the organizational climates which seem to promote toxic leaders and bullies. Other colleagues have explored potentials for changes in bullying behavior through executive coaching interventions, noting that some executives simply lack awareness of their behaviors, or the effects on those around them. The focus of this paper is the synthesis of earlier findings,…

  • Gary,  organizational resilience,  publications,  systems

    Adaptive Capacity in Project Teams (Edson & Metcalf)

    Organizational resilience has become critical in today’s environment. According to Engelhardt and Simmons (2002): “The need for organizational flexibility to accommodate a changing world is well understood. Today’s high-velocity and competitive markets apply added pressure to adapt rapidly and perform at high levels. Technology is opening up new ways to compete while making old ways obsolete. These trends are recognized in strategic management theories that focus on constant change and speed” (p. 113). Some project teams were adept at overcoming adversity, while others were not. The project teams that adapted to environmental constraints were able to modify their behaviors to meet goals without losing their function, while others were not.…

  • executive coaching,  Gary,  HR Investigations,  organizational resilience,  publications,  Teresa

    Taming the Beast

    Although their approach is widely criticized, it is fair to say that bullies represent a functional part of many organizations. They come in all shapes and sizes, all ages and both genders. Bullying is targeted and abusive behavior. It is personally destructive and should have nothing to do with advancing legitimate organizational goals. Despite its negative connotations, though, anyone who works in an American corporation can easily see that arrogant and abusive leaders are frequently rewarded with promotions, increased pay and bonuses, as well as more power and influence. In a nutshell—bullying pays off. This paper will examine the ways American corporations unwittingly conspire to make workplace bullying a rational…

  • Gary,  HR Investigations,  news,  publications,  research,  Teresa

    Executive Perceptions about the Effectiveness of HR

    In 2012, a study was initiated to examine how senior leaders in organizations throughout North America perceive the effectiveness of human resources professionals. The overarching objective of the study was to identify the issues most responsible for creating conflict between executives and HR practitioners in an effort to improve the working relationship going forward. The study utilized a mixed-methods approach based on research conducted across three strategies of inquiry: (1) semi-structured interviews, typically lasting between 60 to 90 minutes, with 18 corporate executives located throughout North America; (2) surveys of 171 HR professionals conducted in two separate groups; and (3) a comprehensive review of the relevant literature. Six strategies emerged…

  • Gary,  our values,  Teresa

    Our Values

    Our Values Through our work as both scholars and practitioners, we have come to the opinion that an almost obsessive focus on getting the culture right is the single best strategy to set an organization up for long-term success. For us, a positive and healthy workplace climate includes the following: A work environment that is respectful, flexible, fair, and inclusive; Capable leaders who inspire trust and who are uncompromisingly ethical; Supportive management who continuously coach and develop employees; Opportunities for employees to do work that feels meaningful; Frequent, transparent, and honest communication; Recognition and appreciation for good work; Opportunities for employees to grow and develop; and Accountability for adhering to…

  • Gary,  presentations

    Gary Metcalf: Presentations, Workshops

    PROFESSIONAL SPEAKER Presentations New Books in Systems and Cybernetics podcast, about Social Systems and Design, Metcalf, G. ed. (2014): https://newbooksnetwork.com/gary-metcalf-social-systems-and-design-springer-verlag-2014/ Formalizing Leadership. 61st Annual Conference of the International Society for the System Sciences, Vienna, Austria. July 10 – 14, 2017. Crossing the line: An exploration into toxic leadership in the U.S. Army. (with Dr. Teresa Daniel), 18th Annual International Leadership Association Global Conference, Atlanta, Georgia, November 2 – November 5, 2016. Complexity and Wholeness. Institute of Systems Science, Chinese Academy of Sciences, Beijing, China. October 31, 2016. Complexity and the Promise of Technology. H. S. Tsien Think Tank Systems Engineering International Symposium, China Aerospace Academy of Systems Science and Engineering, Beijing,…