• executive coaching,  Gary,  HR consulting,  publications,  Teresa

    Taming the Beast

    Although their approach is widely criticized, it is fair to say that bullies represent a functional part of many organizations. They come in all shapes and sizes, all ages and both genders. Bullying is targeted and abusive behavior. It is personally destructive and should have nothing to do with advancing legitimate organizational goals. Despite its negative connotations, though, anyone who works in an American corporation can easily see that arrogant and abusive leaders are frequently rewarded with promotions, increased pay and bonuses, as well as more power and influence. In a nutshell—bullying pays off. This paper will examine the ways American corporations unwittingly conspire to make workplace bullying a rational…

  • Gary,  HR consulting,  news,  publications,  research,  Teresa

    Executive Perceptions about the Effectiveness of HR

    In 2012, a study was initiated to examine how senior leaders in organizations throughout North America perceive the effectiveness of human resources professionals. The overarching objective of the study was to identify the issues most responsible for creating conflict between executives and HR practitioners in an effort to improve the working relationship going forward. The study utilized a mixed-methods approach based on research conducted across three strategies of inquiry: (1) semi-structured interviews, typically lasting between 60 to 90 minutes, with 18 corporate executives located throughout North America; (2) surveys of 171 HR professionals conducted in two separate groups; and (3) a comprehensive review of the relevant literature. Six strategies emerged…

  • HR Investigations,  publications,  research,  Teresa,  toxic workplace

    Caught in the Cross Fire—When HR Practitioners Become Targets of Bullying

    Recent studies about the prevalence of workplace bullying have confirmed that between 27 percent and 35 percent of employees in the United States report that they have been the target of bullying at work. Although there are several studies of bullying among US employees at large, there are only a few that examine bullying and its impact among HR professionals. The most recent study found that 36 percent of the 526 practitioners responding to a LinkedIn poll reported that they had been bullied at work. In addition, a study conducted in 2008 reported a prevalence rate among HR practitioners of 80 percent. Of the 102 HR professionals completing the study,…

  • Gary,  organizational resilience,  publications,  systems

    Dialogue and Ecological Engineering

    The ways in which we envision or understand systems determine much about the ways in which we attempt to affect them. The industrial era created a concept of organizations which mirrored the machines on which it was built. An efficient organization was to run like “ a well-oiled machine.” A clear division of labor improved efficiency and productivity. Frederick Taylor’s program of Scientific Management further optimized each task through isolation and measurement. In work with human organizations and institutions, it appeared that this debate might have been resolved with the shift from a mechanistic to an organismic metaphor view. In reality it only seems to have created additional confusion. Very…

  • books,  Gary,  publications,  research

    Gary Metcalf: Publications, Research

    PUBLICATIONS Books Metcalf, G., Kijima, K. & Deguchi, H. (Eds.) Handbook of systems sciences. Tokyo, Springer. (Forthcoming 2021). Daniel, T. A. & Metcalf, G. S. (2016). Stop Bullying at Work: Strategies and Tools for HR, Legal, & Risk Management Professionals. Alexandria, VA: SHRM Books. Metcalf, G. S. (Ed.), (2014). Social Systems and Design, Translational Systems Sciences 1. Tokyo: Springer. DOI 10.1007/978-4-431-54478-4_1. Daniel, T. A. and Metcalf, G. S. (2001). The Management of People in Mergers & Acquisitions. Westport, CT: Quorum Books. Articles, Chapters and Papers Metcalf, G. S. (2020). The complexity of climate change and the need for policies of resilience. Paper accepted for the 4th International Conference on Complexity…

  • books,  Gary,  publications,  Teresa

    Teresa Daniel, Gary Metcalf: Books

    Books Guardrails: Taming toxic leaders and building positive cultures. Alexandria, VA: SHRM Books (2021, forthcoming), co-authored with Dr Gary S. Metcalf. Organizational toxin handlers: The critical role of HR, OD, & coaching practitioners in managing toxic workplace situations. New York: Palgrave Macmillan (2020). This book examines the important role of HR practitioners acting as toxin handlers within their organizations and the dangers they face when dealing with toxic workplace emotions caused by difficult organizational decisions, such as mergers and acquisitions, staff reductions, and restructurings. Exploring what they do, why they do it, and the personal and professional rewards created by the work, it also examines the dangers that await them…

  • publications,  Teresa

    Teresa Daniel: Academic and Professional Publications

    ACADEMIC AND PROFESSIONAL SCHOLARSHIP Academic (Peer Review) Journal Articles The Role of Malice in Cases of Workplace Misconduct, The International Journal for Responsible Employment Practices and Principles (May 2011). Midlife Employees & Work: A Focus on the Management of Midlife Career Adjustment and Strategies for Engaging Midlife Talent, Journal of Global Business (Fall 2006). What Glass Ceiling?: How Women-Owned Small Businesses are Re-Defining True Female Empowerment with Dr. Margie McInerney, International Journal of Diversity in Organisations, Communities and Nations, 4 (Summer 2004). E-Commerce & the “Reluctant” Small Business Owner:  How Technology is Changing the Business Model for Small and Medium-Sized Enterprises (SMEs) with Dr. Margie McInerney, The International Journal of…