• books,  design thinking,  Gary,  interviews,  news,  podcast,  systems

    Social Systems and Design (Springer Verlag, 2014) by Gary Metcalf

    In the opening chapter of his edited volume, Social Systems and Design, out from Springer in 2014, Gary Metcalf asks if it is possible to establish ethical “first principles” for the design of social systems. Inspired by his mentor, Bela Banathy (a giant of the systems field), and pondering the potential levels of influence we might actually have over the evolutionary development of the social systems in which we are all embedded, Metcalf provocatively asks what sorts of goals should we set for ourselves and what sorts of means should we use to achieve them. Book homepage (Individual chapters can be purchased) Read the book review

  • HR Investigations,  interviews,  presentations,  Teresa,  toxic workplace,  video

    WHAS11 TV: Dr. Teresa Daniel, Workplace Bullying Interview

    Dr. Earlier this week WHAS11 News interviewed Sullivan University’s Dr. Teresa Daniel about her recent contribution to an article about workplace bullying in Redbook Magazine. Dr. Daniel is the Dean of the Human Resource Leadership Program and expert in workplace bullying. Find more about our Human Resource Leadership program here: https://sullivan.edu/hr-leadership-rfi/ alternate

  • HR Investigations,  news,  quotes,  Teresa,  toxic workplace

    Sullivan University dean recognized as thought leader on workplace bullying

    Dr. Teresa Daniel is recognized for her work on workplace bullying. Sullivan University dean recognized as thought leader on workplace bullying “It’s important for women to know that they don’t have to take it anymore,” Dr. Daniel, who is also an employment lawyer, says in the article. “I think the changes we are seeing with respect to sexual harassment after the #MeToo movement are going to spill over.” “Women are becoming more vocal because for the first time they have some confidence that they will be believed,” she said. “The atmosphere is changing, and corporations will hopefully realize they can’t tolerate any kind of bad behavior at work and will…

  • news,  publications,  Teresa

    DR. DANIEL, QUOTED IN REDBOOK: Sullivan University

    DANIEL, PH.D., AN EMPLOYMENT LAWYER AND DEAN OF THE HUMAN RESOURCE LEADERSHIP PROGRAM AT SULLIVAN UNIVERSITY IN LOUISVILLE, KENTUCKY IS QUOTED IN REDBOOK WOMEN NEED TO KNOW THEY DON’T HAVE TO TAKE BULLYING IN THE WORKPLACE Last year, 19.5 million American women were bullied at work. Infuriatingly, there wasn’t much they could do about it. Let’s all help change that. Redbook and TLC Network are teaming up to honor heroes fighting bullying in their communities. Here’s what three of our “Give a Little TLC” award recipients want you to know. My inbox was flooded — overflowing with incoming mail. I’d put out the call to a handful of experts and…

  • HR Investigations,  interviews,  quotes,  Teresa,  toxic workplace

    Redbook Magazine Quotes Daniel: Women Need to Know They Don’t Have to Take Bullying in the Workplace

    Women Need to Know They Don’t Have to Take Bullying in the Workplace Namie is skeptical of HR’s ability to broker change, and Teresa A. Daniel, Ph.D., an employment lawyer and dean of the Human Resource Leadership Program at Sullivan University in Louisville, Kentucky, agrees that going to HR can make things worse — and has in many cases. Nonetheless, she argues that it is the first step: “HR can be a great resource, but it depends on the culture of the organization. At organizations that say, ‘We treat everybody with respect and won’t allow this kind of interaction to stand,’ bullies end up either getting fired or quitting.” If…

  • executive coaching,  Gary,  publications,  Teresa,  toxic workplace

    Toxic Leadership in Context

    A sizeable body of research and other literature has been developing about toxic leadership and workplace bullying. Our earlier work found distinctions between tough bosses and true bullies in the workplace. A later study showed that military officers were able to clearly identify differences between tough but effective leaders, and toxic leaders. That work was extended into the organizational climates which seem to promote toxic leaders and bullies. Other colleagues have explored potentials for changes in bullying behavior through executive coaching interventions, noting that some executives simply lack awareness of their behaviors, or the effects on those around them. The focus of this paper is the synthesis of earlier findings,…

  • executive coaching,  HR Investigations,  publications,  toxic workplace

    Are You a Toxic Leader or Just a Tough Boss?

    By Teresa A. Daniel, JD, PhD and Gary S. Metcalf, PhD As scholar-practitioners, this question has consumed our research agenda for the past several years. In an attempt to find answers, we have completed studies both in the corporate sector [i] and in a military environment (in this case, the U.S. Army). [ii] But what is it that toxic leaders do and why, you might be asking, should anyone care? Isn’t this just the newest buzzword in a long line of “hot” topics? Toxic Leaders—Who They Are and What They Do Whether they are labeled as toxic leaders (in a military context) or workplace bullies (in a corporate environment), they…

  • Gary,  presentations,  video

    International Symposium on Service Systems Science, 2015 Tokyo: Promises and Threats of Big Data, Presentation by Gary Metcalf

    Dr. Gary Metcalf, PhD, presents on the Promises and Threats of Big Data, at the International Symposium on Service Systems Science, February 2015 at the Tokyo Institute of Technology, Tokyo. There is a followup of questions and answers after his talk. Watch it here: http://www.garymetcalf.com/extras/gary-metcalf-tokyo-2015.mp4

  • Gary,  organizational resilience,  publications,  systems

    Adaptive Capacity in Project Teams (Edson & Metcalf)

    Organizational resilience has become critical in today’s environment. According to Engelhardt and Simmons (2002): “The need for organizational flexibility to accommodate a changing world is well understood. Today’s high-velocity and competitive markets apply added pressure to adapt rapidly and perform at high levels. Technology is opening up new ways to compete while making old ways obsolete. These trends are recognized in strategic management theories that focus on constant change and speed” (p. 113). Some project teams were adept at overcoming adversity, while others were not. The project teams that adapted to environmental constraints were able to modify their behaviors to meet goals without losing their function, while others were not.…