• publications,  Teresa,  toxic workplace

    Your Employees Are Not Criminals . . . So Why Treat Them That Way?

    Teresa A Daniel, JD, PhD Dean & Professor-Human Resource Leadership Program at Sullivan University Originally published on linkedIn Every company has work rules and expected standards of conduct. Unfortunately, employees do not always live up to those standards resulting in a unilateral decision to part ways. Adding to the stress and emotion that an employee is likely to feel when notified of the termination decision, all too often employers also put them through a somewhat barbaric and humiliating “walk of shame”. You know what I am talking about (and no, it is not the morning after a college fraternity party). You have likely seen it happen at work or even…

  • publications,  Teresa,  toxin handlers

    Viewpoint on Toxin Handlers: SHRM Employee Relations Series

    This three part series on Toxin Handlers is written by Dr. Teresa Daniel and published by the Society of HR Management SHRM. It is a very interesting read. Dr. Daniel has written a book Organizational Toxin Handlers, soon to be published, 2020 Oct, by Pallgrave. This is the first in a three-part series on toxic workplaces and HR’s role in mitigating organizational toxicity. The second article in the series will discuss the dangers associated with the toxin-handling role and what HR practitioners can do to protect themselves. The third will delve further into what HR toxin handlers do and why organizations need them. Viewpoint: HR as Toxin Handler: An examination…

  • Gary,  HR Investigations,  news,  publications,  research,  Teresa

    Executive Perceptions about the Effectiveness of HR

    In 2012, a study was initiated to examine how senior leaders in organizations throughout North America perceive the effectiveness of human resources professionals. The overarching objective of the study was to identify the issues most responsible for creating conflict between executives and HR practitioners in an effort to improve the working relationship going forward. The study utilized a mixed-methods approach based on research conducted across three strategies of inquiry: (1) semi-structured interviews, typically lasting between 60 to 90 minutes, with 18 corporate executives located throughout North America; (2) surveys of 171 HR professionals conducted in two separate groups; and (3) a comprehensive review of the relevant literature. Six strategies emerged…

  • books,  Gary,  publications,  Teresa

    Teresa Daniel, Gary Metcalf: Books

    Books Guardrails: Taming toxic leaders and building positive cultures. Alexandria, VA: SHRM Books (2021, forthcoming), co-authored with Dr Gary S. Metcalf. Organizational toxin handlers: The critical role of HR, OD, & coaching practitioners in managing toxic workplace situations. New York: Palgrave Macmillan (2020). This book examines the important role of HR practitioners acting as toxin handlers within their organizations and the dangers they face when dealing with toxic workplace emotions caused by difficult organizational decisions, such as mergers and acquisitions, staff reductions, and restructurings. Exploring what they do, why they do it, and the personal and professional rewards created by the work, it also examines the dangers that await them…

  • books,  Teresa

    Teresa Daniel: Academic Research

    Managing Toxic Emotions at Work: An Empirical Study of HR’s Role and its Impact on Personal Well-Being and Organizational Effectiveness: an empirical, qualitative study designed to better understand the role of HR practitioners in dealing with organizational tension and toxic emotions and the impact that assuming this role has on their personal well-being and their organization (Research was approved for funding by Sullivan University in December 2017). The study resulted in the development of a new grounded theory and conceptual model which suggested that a central aspect of the HR practitioner’s role is to act as an organizational toxin handler. This study also confirmed the five core actions of a…

  • presentations,  Teresa

    Teresa Daniel: Presentations, Workshops

    Academic Proceedings & Presentations Formalizing Leadership: Toward the Development of a Systemic Framework (with Dr. Gary S. Metcalf), 61st Annual Conference of the International Society for the System Sciences, Vienna, Austria, July 9 – 14, 2017. Crossing the Line: An Exploration into Toxic Leadership in the U.S. Army (with Dr. Gary S. Metcalf), 18th Annual International Leadership Association Global Conference, Atlanta, Georgia, November 2 – November 5, 2016. Toxic Leadership in Context (with Dr. Gary S. Metcalf), 60th Annual Conference of the International Society for the System Sciences, Boulder, Colorado, July 24 – 29, 2016. A Perfect Storm: A Systems View of the Phenomenon of Abrasive Leadership (with Dr. Lynn…

  • Teresa

    Teresa Daniel: Media Appearances

    Television and Radio Interviewed in the studio by a news anchor for WKYLT-TV (a CBS affiliate in Lexington, KY) about workplace bullying (November 2018). Interviewed in the studio by a reporter for WHAS-TV (an ABC affiliate in Louisville, KY), about workplace bullying (November 2018). Filmed a commercial highlighting the range of Sullivan University’s Human Resource Leadership programs, beginning with a bachelor’s degree and culminating with a PhD in Management (April 2013). TV interview about bullying in the corporate workplace for the “Weekends with Whitney” show via an NBC affiliate in Chicago, IL (September 2011). Radio interview about workplace bullying broadcast to five affiliate stations via The Mary Jones Show, WDRC-AM…